Jan 19, 2021 | Article, Business Improvement, Trends
In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have challenges in...
Dec 18, 2020 | 3PL, Article, Interviews, Logistics, Supply Chain, Trends, Vlogs
What is going on with the 3PL industry nowadays? What is the industry needs to do better? Let us hear the insights of an expert, Sarah Barnes-Humphrey. She comes from a 3PL family and she is now based in Canada. Related articles on this topic have...
Dec 8, 2020 | Article, Freight Management, Supply Chain, Transport
One of the most common questions I get asked is, How can I reduce my freight costs? In answering this question I start by highlighting the wrong way to go about it. The first thing people try to do is attack the rate itself—the dollars per ton, the dollars per pallet,...
Dec 1, 2020 | Article, Inventory - S&OP, Supply Chain
Three rules are really important in inventory management. If you don’t get them right, you won’t be able to do a lot of other things. They are foundations in a way. Let’s examine each one in turn, likening it to commandment that shall free you from...
Nov 24, 2020 | Article, Logistics, Slotting, Supply Chain, Warehouse
One of the key things you can do in your warehouse to improve the productivity of your staff as far as picking and packing go is to institute a system of product slotting. How Supermarkets Slot Products You may well ask: “What the hell is...
Oct 27, 2020 | Article, Benchmarking
Well, I asked Steven Thacker, one of our benchmarking management experts, exactly that question! I hope his answers help you. What is Benchmarking? Benchmarking is essentially comparing; comparing one against another. When we compare different levels of...