Feb 11, 2022 | Cost Saving, Cost to Serve, Customer Service, Supply Chain, Videos, Vlogs
Good Customer Service is an essential component of any business. And in Supply Chain Management, we really need to understand it well, as it has enormous implications on our Supply Chain costs. But many businesses still make common customer service mistakes. So here...
Jan 21, 2022 | Cost to Serve, Customer Service, Freight Management, Logistics, Outsourcing, Supply Chain, Videos, Vlogs
What will you focus on in 2022 to improve your Supply Chain? Short Term fixes might focus more on policies, like customer service or inventory. Or maybe analysing cost to serve. Meanwhile, Medium Term might be more on things like sourcing, freight or logistics...
Jan 7, 2022 | Cost to Serve, Customer Interaction, Distribution Channels, Distribution Network Design, Videos, Vlogs
Stock Availability and Customer Service. How do these two affect your Distribution Networks? Watch this: Related articles on this topic have appeared throughout our website, check them out: The Long and Short of Designing a Distribution Network Drones in...
Dec 31, 2021 | Benchmarking, Cost to Serve, Distribution Channels, Freight Management, Operations, Outsourcing, Performance Measurement - KPIs, Supply Chain Management, Supply Chain Strategy, Videos, Vlogs, Warehouse
Here are the 9 easiest, fastest, and most effective ways to boost your Supply Chain performance. And discover the respective term of each area in these 3 categories: Short, Medium, and Long. Watch this: Related articles on this topic have appeared...
Dec 10, 2021 | Cost Saving, Cost to Serve, Videos, Vlogs
Cost to Serve reporting, analysis, and modelling has much to offer organisations of all kinds. But sadly, most businesses failed to understand it. Why is that? Related articles on this topic have appeared throughout our website, check them out:...
Oct 19, 2021 | Article, Cost Saving, Cost to Serve, COVID-19, eCommerce, Inventory - S&OP, Logistics, Supply Chain
Is your ecommerce business one of those that’s been growing steadily in recent years, and seen an absolute boom since the COVID-19 pandemic emerged? If so, your enterprise’s good fortunes are probably tempered by the challenges of meeting unprecedented demand for your...
