Many organizations still struggle with developing and managing their supply chains’ customer service. As a consequence, some customers are over serviced, and additional cost is incurred.

And on the other side of the coin, some customers are under-serviced and may not be happy.

Here are 8 simple steps to ensuring your customer service is appropriate and well managed.



Related article and videos on this topic have appeared throughout our website, check them out:


Editor’s Note: The content of this post was originally published on Logistics Bureau’s website dated February 16, 2022, under the title “8 Best Customer Service Tips For Your Supply Chain“.


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