Blog
Logistics and Supply Chain news, articles, tips and insights
Why Logistics Outsourcing can go Badly Wrong
Having been involved in hundreds of outsourcing projects over the last 23 years, I’ve been able to deal with various clients. And when Logistics Outsourcing goes wrong, I get questions like “Who’s to blame? Is it the 3PL company who screw it up? Or Is it the customer?...
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How to Deliver Customer Satisfaction and Service at the Lowest Cost
All businesses face challenges around customer service. What should the service be? Are you over-servicing, under-servicing? There are three critical steps to take to ensure optimum customer satisfaction without sinking your business…
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Supply Chain Education and Qualifications
In the previous episodes, Sarah Barnes-Humphrey, Supply Chain Expert, shared her thoughts on the 3PL Industry and the Technology in Supply Chain nowadays. In this video, she will be giving pieces of advice to people thinking of getting into Supply Chain. Watch this:...
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3PL Bidding Tips
3PLs (Third Party Logistics) companies make fundamental mistakes when replying to Request for Proposal and/or Request for Tender. Here are the things you need to know to respond appropriately to a 3PL RFT / RFP. Timing Get into the data Ask Questions ??? ??? ??? ???...
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Technology in Supply Chain with Sarah Barnes-Humphrey
If you have seen our videos, most of them are all about technology and people. We often get questions like: What are the essentials components in using tech in the supply chain, and what people usually get wrong? Watch this video as Sarah Barnes-Humphrey, Supply Chain...
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All about Logistics Outsourcing
One of the most common questions we get asked is all about outsourcing. What is it exactly? Watch this episode as we discuss the different situations and challenges of this business strategy. https://www.youtube.com/watch?v=oMsfiiwU4Nk ...
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3PL Industry Insights
What is going on with the 3PL industry nowadays? What is the industry needs to do better? Let us hear the insights of an expert, Sarah Barnes-Humphrey. She comes from a 3PL family and she is now based in Canada. https://www.youtube.com/watch?v=aTsNZHuvi9o...
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Supply Chain KPIs: Why, What and How
Supply Chain KPIs is the most popular topic on our Supply Chain Blog, LinkedIn, YouTube channel and on any social media accounts, we have! So, we will share a recorded 1-hour webinar, all about Supply Chain key performance indicators. You can check it out right here:...
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12 Smart Ways to Reduce Your Freight Costs
A common conundrum for companies is how to reduce their freight costs, which due to a recovery in demand following the Covid-19 pandemic have skyrocketed. Putting a lid on escalating freight costs has now become more important than ever…
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A Quick Guide to Roles in Procurement
For small companies, it is usually enough to have one person dealing with procurement but in large enterprises teams of people are needed, all with specific roles to play…
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Overview on Supply Chain and Logistics Benchmarking
What is Supply Chain Benchmarking? Why and how do we do it? Check out this video to find out the answers…
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3 Common Inventory Management ‘Sins’—And How to Avoid Them
Three rules are really important in inventory management. If you don’t get them right, you won’t be able to do a lot of other things…
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The Key Factor of Your Distribution Network
What influences your Distribution Network above all else? The last 23 years of designing and re-aligning Distribution Networks for our Consulting clients and after hundreds of Distribution Network assignments, I can say with 100% confidence, that there is ONE thing...
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Improve your Warehouse Productivity Through Product Slotting
Product slotting can significantly improve warehouse productivity—and reduce labour costs by up to 30 percent. Simply put, product slotting is about putting the right product in the right place so you can pick it in the most efficient way…
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Insights on Why Only Few Women are in Supply Chain with Sheri Hinish
Why are we not attracting more women into the Supply Chain profession? Why are there only about 17% of senior supply chain leaders and logistics who are female? Great questions, that we need to understand and address. Sheri Hinish is back to discuss this. ...
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